This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.



Important information on Ponteland Road Health Centre

Following an update in July about the GP practice based at Ponteland Road Health Centre, we wanted to provide you with further information on the future of the practice.

Earlier this year, we launched a public consultation giving patients the opportunity to have their say on how services are provided by the practice.

The possible options for the practice were identified as:

Option 1: Keep the GP practice

This means we would conduct an exercise to secure a provider to deliver a service for the patients currently registered at Ponteland Road Health Centre. All patients would automatically transfer to the provider of the new contract, or patients could choose to register with an alternative practice.

Option 2: Close the GP practice

This means that the GP practice located at Ponteland Road Health Centre would close. Patients would be given advice about registering at another GP surgery in the local area. This option would not affect the walk-in centre located at the health centre.

A copy of the full consultation report can be downloaded from

The results of the consultation have informed our plans for the future of the practice, and at a meeting held in public on 31 October 2017, the NHS Newcastle Gateshead Clinical Commissioning Group’s Primary Care Commissioning Committee announced its decision to keep the GP practice (option one).

Next steps

We will now conduct an exercise to secure a provider to deliver GP services from 01 April 2018.

Patients will automatically transfer to the provider of the new contract and can continue to be seen at the health centre. Patients who are unhappy with the decision may choose to register with an alternative local practice.

For more information

Please contact Helen Fox, senior communications manager on 0191 217 2670 or

Teen Involvement

A page designed only for teens to show how we can help and support them when they need it. Find Out More

Opening Hours

Find out when our practice is open, what the GP consulting times are, when our x-ray is open and what to do if you need help when the practice is closed. Find out more 


System Online

 You can now get access to your online record which is an easy way for you to book appointments or request your prescriptions where ever you are, at any time of day! Speak to reception about it when you're next in.


The Golden Guide

View our Golden Guide if you are over the age of 50 and are interested in getting support with the issues of daily life.


Take a look what's going on in our practice for this month. View this quarters newsletter here.

The Little Orange Book

For all the best and accurate tips on you're children's illnesses, diseases and conditions, give our Little Orange Book a read for the most effective results.

New 'Did not attend' policy

The practice have brought out a new policy for patients who do not attend their appointments.                        Click here to see the new policy.

CQC Inspections

CQC logo 

Freeman Clinics Limited
CQC overall rating



Twitter Follow us on Twitter

 Patient Feedback  - See what our patients are having to say.



Please click on the link below for more information regarding disclosure of your personal confidential information that is beyond the purpose of your direct care

(Site updated 06/01/2018)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletter
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website