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Noticeboard

The GP Practice at Ponteland Road Health Centre is now CLOSED. This however does not affect the walk-in service based at Ponteland Road Health Centre.

Unfortunately due to essential maintenance, our x-ray service will be closed on Thursday the 21st June. We expect the service to open as usual on Friday. Apologies for any inconvenience caused

ALL of the Practice staff are bound by the same rules of confidentiality as doctors

Reception Team

 reception staff

Doctors

Dr Naseem Shakir (f)

Nurse Practitioners

Amanda Brewis (f)
Jacquie Watts (f)
Neil Hardy (m)
Victoria Mulholland (f)
Lesley McVittie (f)

Healthcare Assistants

Miss Alex Collins (f)

Practice Management

Miss Victoria Westgate

Centre Manager

The Centre Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology.   The Centre Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Miss Nicola Rice

Assistant Centre Manager

The Assistant Centre Manager is responsible for deputising in the absence of the Centre manager and is the lead for complaints.

Administration

Patient Service Supervisors

Patient Service Supervisors manager the day to day running of reception and Patient service advisors and are on hand 12 hours a day to assist with more complex queries or issues.

Reception

Patient Service Advisors

Patient Service Advisors provide an important link for patients with the centre and are your initial contact point for general enquiries.  They can provide basic information on services and results and direct you to the right person depending on your health issue or query.  Patient service advisors make most of the patient appointments with the GPs and Nurses. 

Pharmacists

Rachel Vincent (f)

Lead Clinical Pharmacist Prescriber

Clinical pharmacists are highly qualified health professionals who train for many years to become specialists in medicines and how they work.  Our Clinical Pharmacist is part of the general practice clinical team and has a big role to play to make sure your medicines help you get better and stay well.

Rachel is a prescribing pharmacist, who reviews patients with long term conditions such as COPD, diabetes, asthma and hypertension to help them manage their conditions. She also sees all patients who take repeat medication for their medication review, discusses side effects with patients and supports the practice with all aspects of medicines management and prescribing.

 

 
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